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We'd love to hear from you! Whether you have questions, custom orders, or just want to say hello

WhatsApp Us +971 50 123 4567 Call Us +971 50 123 4567 Email Us info@choconiz.com

Contact Information

Fill out the form and we'll get back to you within 24 hours. Or reach out directly through our contact channels.

Visit Us

Downtown Dubai, Business Bay
Dubai, United Arab Emirates

Call Us

+971 56 792 2928
Sun-Thu: 9AM - 6PM

Email Us

info@choconiz.com
support@choconiz.com

WhatsApp

+971 56 792 2928
Quick orders and inquiries

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FAQ

Frequently Asked Questions

Do you deliver across UAE?

Yes! We deliver to all Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery takes 24-48 hours.

Can I customize my order?

Absolutely! We offer custom gift boxes and personalized messages. Contact us via WhatsApp or email with your requirements.

What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay through our secure Stripe payment gateway.

How should I store my chocolates?

Keep them in a cool, dry place away from direct sunlight. Ideal temperature is 15-18°C. Refrigeration is recommended during UAE summer months.

What is your return policy?

We guarantee 100% satisfaction. If you're not happy with your order, contact us within 24 hours of delivery for a refund or replacement.

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